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Establishing systems for content governance Book Managing Chaos: Digital Governance by Design from Lisa WelchmanThe Content Strategy Toolkit from Meghan CaseyCourse Certificate in Storytelling & Content Strategy from University of Washington, USACreating a Content Ops Playbook from UX Content CollectivePodcast Content Inventories and Large-Scale Governance from Jeff Eaton at The Content Strategy PodcastDigital Governance from Lisa Welchman at Content Strategy InsightsHuman-Centered Federation for Headless CMSs from Lo Etheridge at Content Strategy InsightsManaging Content in Design Systems from Michael Andrews at Content Strategy InsightsVideo Governance and Generative AI from [A]Governance for the Long Term: Content Strategy in Design Systems from Margot Bloomstein & Greg Storey at Content Strategy SeattleLeading content for an organization Article Writing the Words That Matter: Establishing a UX Writing Practice from Marina CaladoBook Cultivating Content Design from Beth DunnFrom Solo to Scaled from Natalie Marie DunbarLeading Content Design from Rachel McConnellWhy you need a content team and how to build one from Rachel McConnellCourse Content Design Leadership Program from UX Content CollectiveFramework Design Team Levels Framework from Peter Merholz for SnagajobProduct designer job levels at Intercom from IntercomPodcast Content Design Leadership at Intuit from Aladrian Goods at Content Strategy InsightsExecutive-level Content Design Leadership from Alli Mooney at Content Strategy InsightsLeading Content Design with Joy from Keri Maijala at Content Strategy InsightsMelinda Belcher: Inspirational Design Leadership from Melinda Belcher at Content Strategy InsightsVideo Hammers, Hardhats, and Heart: Practice-Building for Content Strategists from Natalie Marie Dunbar at Content Strategy SeattleLeading Like You: Finding your own way to influence from Michael Metts at Content Strategy SeattleLeading design for an organization Course Content Design Leadership Program from UX Content CollectiveFramework Product designer job levels at Intercom from IntercomPodcast Melinda Belcher: Inspirational Design Leadership from Melinda Belcher at Content Strategy InsightsLeading initiatives Book From Solo to Scaled from Natalie Marie DunbarLeading Content Design from Rachel McConnellThe Content Strategy Toolkit from Meghan CaseyThe Leader’s Journey from Donna LichawFramework The 8 Steps for Leading Change from John KotterPodcast Design and Content Leadership from Sara Wachter-Boettcher at Content Strategy InsightsKicking off a digital content project from Jack Garfinkel at Content Design PodcastTool Content Brief from Lauren PopeVideo Leading Like You: Finding your own way to influence from Michael Metts at Content Strategy SeattleManaging people Book Resilient Management from Lara HoganThanks for the Feedback from Douglas Stone & Sheila HeenFramework The 8 Steps for Leading Change from John KotterResearch Analyzing data Book Content Design from Sarah WintersStrategic Content Design from Erica JorgensenCourse Certificate in Storytelling & Content Strategy from University of Washington, USAOnline Master's Degree in Digital Content Strategy from University of Kansas, USAOnline Master’s in Data Science from Berkeley School of Information, USAPodcast Intentional language for better experiences from Vidhika Bansal at The Content Strategy PodcastAnalyzing UX content heuristically Course Fundamentals of UX Writing from UX Content CollectiveModule 5: UX writing principles: The core Cs from Katherine Igiezele at UX Content ChampPodcast Intentional language for better experiences from Vidhika Bansal at The Content Strategy PodcastTool A content heuristics scorecard from Jason FoxUX Text Scorecard from Torrey Podmajersky for Strategic Writing for UX (2019)Auditing content in user experiences Book Content Audits and Inventories: A Handbook from Paula Ladenburg LandStrategic Content Design from Erica JorgensenCourse Conducting a UX Content Audit (Coming Soon) from UX Content CollectiveModule 3: User research for UX writing from Katherine Igiezele at UX Content ChampPodcast Content Design and Auditing from Lisa Maria Marquis at The Content Strategy PodcastDesigning usable voice content from Preston So at The Content Strategy PodcastAuditing technical content Book Content Audits and Inventories: A Handbook from Paula Ladenburg LandCourse UX Writing for Technical Writers from UX Content CollectivePodcast Content Inventories and Large-Scale Governance from Jeff Eaton at The Content Strategy PodcastTool Content Audit Planner from Lauren PopeConducting secondary research Course Module 3: User research for UX writing from Katherine Igiezele at UX Content ChampUX Content Research and Testing from UX Content CollectiveCreating a research plan Book Strategic Content Design from Erica JorgensenThe Content Strategy Toolkit from Meghan CaseyClass Content Strategy Fundamentals from Scott Kubie at School of Visual Concepts, USACourse Module 3: User research for UX writing from Katherine Igiezele at UX Content ChampOnline Master's Degree in Digital Content Strategy from University of Kansas, USAUX Content Research and Testing from UX Content CollectiveGuide User Research Methods from Usability.govPodcast Video Content Marketing and Analytics from Chris Savage at Content Strategy InsightsInterviewing users, stakeholders, and SMEs (subject matter experts) Article 12 Ways To Improve User Interview Questions from Slava Shestopalov at Smashing MagazineA Cheatsheet for User Interview and Follow Ups Questions from Stephanie WalterCourse Module 3: User research for UX writing from Katherine Igiezele at UX Content ChampUX Content Research and Testing from UX Content CollectivePodcast Interviewing Users from Steve Portigal at Content Strategy InsightsTool Content office hours notepad from Jason FoxResearching competitors' language Course Module 3: User research for UX writing from Katherine Igiezele at UX Content ChampUX Content Research and Testing from UX Content CollectiveResearching content trends Course Module 3: User research for UX writing from Katherine Igiezele at UX Content ChampUX Content Research and Testing from UX Content CollectiveResearching conversation design Book Conversations with Things from Diana Deibel & Rebecca EvanhoeCourse Module 3: User research for UX writing from Katherine Igiezele at UX Content ChampUX Content Research and Testing from UX Content CollectivePodcast Conversational Design from Erika Hall at The Content Strategy PodcastVideo Where Conversation Design Meets Content Strategy from Rebecca Evanhoe at Content Strategy SeattleResearching information architecture Article Information architecture revamp strategy at Skillshare from Mandana Rafat Book Everyday Information Architecture from Lisa Maria MarquisInformation Architecture: For the Web and Beyond from Louis Rosenfeld, Peter Morville & Jorge ArangoCard deck Information Architecture Lenses from Dan BrownCourse Content Design and UX Writing from Berghs School of Communication, SwedenModule 2: Effective execution from Katherine Igiezele at UX Content ChampUX Content Research and Testing from UX Content CollectiveGuide Practicing Information Architecture from Abby CovertResearching language proposed or in use Article Copy That Converts: A Guide to Measuring UX Copy Success from Michal Kessel ShitritFive must-try content tests for UX writers from James McGrath at UX Content CollectiveWords Matter: Testing Copy With Shakespeare from Tim Brandall, Shawn Xu, Pu Chen and Jen Schaefer at NetflixBook Microcopy from Niaw de LeonStrategic Content Design from Erica JorgensenCourse Content Design and UX Writing from Berghs School of Communication, SwedenContent design pathway course from Cake ConsultancyIntroduction to Content Design from Government Campus, UKModule 8: Content testing from Katherine Igiezele at UX Content ChampUX Content Research and Testing from UX Content CollectiveGuide User Research Methods from Usability.govPodcast Intentional language for better experiences from Vidhika Bansal at The Content Strategy PodcastJourney Mapping and Task Analysis from Debbie Levitt at Content Strategy InsightsTool A prototype for content comprehension tests from Jason FoxContent variants from Jason Fox